Privacy Policy
General Statement
At Doc Financing (division of Oakridge Healthcare),
we recognize and value your privacy and are committed to protecting
the confidentiality of both your business' and your personal information.
By accessing, using and/or downloading materials
from this Site, you agree on your own behalf and on behalf of each
entity on whose behalf you act to the terms of this Privacy Policy.
Doc Financing Privacy Principles
Doc Financing believes strongly in the protection of our customer's privacy
and we are committed to ensuring that your commercial and personal information
is appropriately safeguarded. To this end, we have adopted the following privacy
principles:
• We respect all of our customer’s rights of privacy.
• We collect and use only the information needed for legitimate business
uses.
• We will not disclose identifiable commercial or business information
to any third parties unless there is an appropriate legal or business justification
to do so.
• If we contract with any other entity to perform services which require
that we share your information (for example, credit reporting agencies or our
underwriters) we require that entity to maintain the confidentiality of your
information.
• We employ security measures that guard access to and disclosure of customer
information.
The collection, use and disclosure of personal information
is fundamental to the credit and leasing business. As a result,
Doc Financing wants to inform those individuals with whom
it does business of how and why it handles personal information.
Personal information, for the purposes of this
Privacy Policy, means information that identifies an individual.
For example: an individual’s name, birth date, address, age,
income and other financial information is personal information
which Doc Financing , (and other entities with which it shares
credit risk) (collectively “Doc Financing ” “we” “us” “our”)
may collect, use and in certain circumstances, where necessary,
disclose, in the course of providing leasing services and carrying
on business. Personal information does not include the name, business
title, address, phone or fax number of an employee of an organization.
This Privacy Policy may be modified from time to
time. An up to date version can be obtained by contacting Doc Financing at the address set out below in the section called “Contacting
our Privacy Officer”.
1. Consent and the Collection of Personal
Information Personal information is typically collected by Doc Financing
about loan/lease applicants, debtors, lessees and guarantors for credit/leasing
purposes, such as: (i) to assess and process credit/lease applications; (ii)
to administer approved loan/leases; and (iii) to enforce any obligations
owed by applicants, debtors, lessees or guarantors. Doc Financing consults
its existing files for these purposes. Doc Financing updates information
from time to time for these credit/leasing purposes.
Whenever practical, Doc Financing collects information
directly from the individual concerned. In some instances and as
is common in the underwriting of credit risk and in the collection
of debt, Doc Financing verifies information and obtains information
from independent sources and organizations.
Doc Financing obtains consent to the collection,
use and disclosure of personal information, except where inappropriate.
Typically, we obtain authorization from individuals to collect,
use and, where necessary, disclose their personal information for
credit/leasing purposes on the application for credit.
However, in many instances Doc Financing ’s
business is conducted, and hence personal information collected,
through independent brokers who act as intermediaries in obtaining
credit or leasing services from Doc Financing . These intermediaries
are responsible for their own privacy practices and for obtaining
appropriate consent to the collection, use and disclosure of personal
information. Individuals with questions pertaining to the personal
information handling practices of such an intermediary should contact
that organization directly.
2. Using Personal Information
Doc Financing uses personal information in accordance with the authorization
provided by the individual to whom the information relates, in accordance
with this Privacy Policy, its contractual rights and obligations and the
law.
Personal information shall not be used by Doc Financing employees and representatives for purposes other than
as is required in the performance of their employment duties.
3. Accuracy of Your Personal Information
We have procedures to ensure that the information we collect and use is accurate,
up-to-date, and as complete as possible. However, we rely on the individuals
we do business with to disclose all material information and to inform Doc Financing of any changes. With proof of entitlement, an individual may request
to access and, if applicable, request to correct, personal information in
Doc Financing ’s custody. See the section called “Retention
and Access to Your Personal Information”.
4. Safeguarding Your Information
We apply safeguards to our computer networks and physical files and we restrict
access to personal information to those Doc Financing employees or authorized
administrators who need to know that information in order to arrange for,
provide or service loans/leases and to enforce the collection of debt.
5. Disclosure of Personal Information
Personal information is sought from the individuals we do business with and
exchanged with third parties for credit leasing purposes. Such third parties
include references; personal information and credit reporting agents and
bureaus; and other institutions with whom applicants, debtors, lessees and
guarantors may each have or expect to have financial dealings. Doc Financing
also shares information to combat fraud; where permitted or required by law;
or, at the request of government regulators.
Doc Financing sometimes retains an affiliated
company or an independent third party (“authorized administrator”)
to perform on Doc Financings behalf, certain functions in support
of the products and services Doc Financing provides. Such functions
could include arranging for funding, underwriting or sharing of
credit risk, administrative services or services in connection
with the collection of debt. Accordingly, in certain instances
these affiliates or third parties will be provided with personal
information to the extent that it is necessary in the performance
of those specific services. Doc Financing obligates these affiliates
and third parties to use and take steps to protect personal information
in accordance with the requirements of this Privacy Policy.
6. Retention and Access to Your Personal
Information
Personal information is retained only for so long as is necessary to fulfill
the purpose for which it was collected and to meet legal and contractual obligations.
If personal information is no longer required, it will be destroyed or rendered
anonymous.
If an individual has a right of access, the individual
or a person authorized in writing to act on their behalf may, with
satisfactory identification and proof of entitlement, request access
or, if applicable, request a correction of personal information
which Doc Financing has in its custody.
The right to access is not absolute. For example,
there is no right to access and access may be declined, if the
information requested is subject to a legal privilege.
A reasonable fee may be charged in advance for
copying and sending requested information requested to which there
is a right of access.
E-mails you send us are not necessarily secure
when they are transmitted to us. If your communication is very
sensitive, you may want to send it by regular mail instead.
Contact Us
In order to continually monitor and strengthen our privacy procedure, we have
on staff a Privacy Manager, who can be contacted at Privacy
Manager Email. Please contact the Privacy Manager if you have questions
about information security, privacy and usage that were not answered here.
We welcome any suggestions to our Privacy Policy.
last updated 02/17/2005 |